Incidents | Point A Hotels Incidents reported on status page for Point A Hotels https://pointa-status.ketchupdigital.com/ https://d1lppblt9t2x15.cloudfront.net/logos/b1897edcff2d7f70e4dafd3596f4b157.png Incidents | Point A Hotels https://pointa-status.ketchupdigital.com/ en Stacked discount calculation https://pointa-status.ketchupdigital.com/incident/873813 Fri, 17 Apr 2026 13:10:15 -0000 https://pointa-status.ketchupdigital.com/incident/873813#a14a23841d2560a9cb257fa4bfbf4a71034355f9b792bbdb798bd657ff22d5f7 Update to resolve stacked discount calculation amounts. kd-app-pointa-website-prod-a-development.azurewebsites.net recovered https://pointa-status.ketchupdigital.com/ Wed, 15 Apr 2026 04:39:58 +0000 https://pointa-status.ketchupdigital.com/#2633bd4d69c10c59713831852267310f364a620b3b842d2ea0696ee8e68196cb kd-app-pointa-website-prod-a-development.azurewebsites.net recovered kd-app-pointa-website-prod-a-development.azurewebsites.net went down https://pointa-status.ketchupdigital.com/ Wed, 15 Apr 2026 04:39:08 +0000 https://pointa-status.ketchupdigital.com/#2633bd4d69c10c59713831852267310f364a620b3b842d2ea0696ee8e68196cb kd-app-pointa-website-prod-a-development.azurewebsites.net went down kd-app-pointa-website-prod-a.azurewebsites.net recovered https://pointa-status.ketchupdigital.com/ Mon, 13 Apr 2026 14:23:17 +0000 https://pointa-status.ketchupdigital.com/#653fb711adda65e337e8b023ed0309c65a4936fdd7e6a58f82544b038a81df1d kd-app-pointa-website-prod-a.azurewebsites.net recovered kd-app-pointa-website-prod-a.azurewebsites.net went down https://pointa-status.ketchupdigital.com/ Mon, 13 Apr 2026 14:16:20 +0000 https://pointa-status.ketchupdigital.com/#653fb711adda65e337e8b023ed0309c65a4936fdd7e6a58f82544b038a81df1d kd-app-pointa-website-prod-a.azurewebsites.net went down kd-app-pointa-website-prod-b.azurewebsites.net recovered https://pointa-status.ketchupdigital.com/ Fri, 10 Apr 2026 21:55:42 +0000 https://pointa-status.ketchupdigital.com/#ae1114b7b6c985214264801fddc579c6f4bcab93d25f10e35ef67cbe94d87a4b kd-app-pointa-website-prod-b.azurewebsites.net recovered kd-app-pointa-website-prod-b.azurewebsites.net went down https://pointa-status.ketchupdigital.com/ Fri, 10 Apr 2026 21:53:51 +0000 https://pointa-status.ketchupdigital.com/#ae1114b7b6c985214264801fddc579c6f4bcab93d25f10e35ef67cbe94d87a4b kd-app-pointa-website-prod-b.azurewebsites.net went down pointahotels.com recovered https://pointa-status.ketchupdigital.com/ Wed, 08 Apr 2026 19:04:05 +0000 https://pointa-status.ketchupdigital.com/#67c2e85beb255bb11553248ad24f8a265e0ec9eede77c8f0688a56828a752b39 pointahotels.com recovered pointahotels.com went down https://pointa-status.ketchupdigital.com/ Wed, 08 Apr 2026 19:03:01 +0000 https://pointa-status.ketchupdigital.com/#67c2e85beb255bb11553248ad24f8a265e0ec9eede77c8f0688a56828a752b39 pointahotels.com went down Corporate code https://pointa-status.ketchupdigital.com/incident/866989 Wed, 08 Apr 2026 09:50:11 -0000 https://pointa-status.ketchupdigital.com/incident/866989#e437b24c51da86397f324064b4b033b41d319b642a8f4b4bdbdaaf9b4dc5abb6 Corporate code update to now ask for ALIST signup details on details page. kd-app-pointa-website-prod-a.azurewebsites.net recovered https://pointa-status.ketchupdigital.com/ Wed, 08 Apr 2026 08:43:18 +0000 https://pointa-status.ketchupdigital.com/#ac9eb5fef2a2795006b5c6ddf694e0cef25081559f0b07211f945664c99ea18e kd-app-pointa-website-prod-a.azurewebsites.net recovered kd-app-pointa-website-prod-a.azurewebsites.net went down https://pointa-status.ketchupdigital.com/ Wed, 08 Apr 2026 08:42:23 +0000 https://pointa-status.ketchupdigital.com/#ac9eb5fef2a2795006b5c6ddf694e0cef25081559f0b07211f945664c99ea18e kd-app-pointa-website-prod-a.azurewebsites.net went down Booking Engine Update https://pointa-status.ketchupdigital.com/incident/863273 Thu, 02 Apr 2026 09:45:58 -0000 https://pointa-status.ketchupdigital.com/incident/863273#55b82cb2867beda6f0679c4bd21223b9b0602c73a7cae95ded74064ae3c48e46 A-List rates are now selected by default when available Savings breakdown (i) icon now displays correctly on all rate types Visual consistency improvements to discount and levy information panels New signup form https://pointa-status.ketchupdigital.com/incident/860806 Mon, 30 Mar 2026 11:30:00 -0000 https://pointa-status.ketchupdigital.com/incident/860806#80f098940d4e295ab43f9735508bc23f655a2e4b4c09bc62270b4d6b59571f9b Update to UI build on the AList signup form St Andrews Sq Updates https://pointa-status.ketchupdigital.com/incident/857470 Wed, 25 Mar 2026 16:50:00 -0000 https://pointa-status.ketchupdigital.com/incident/857470#38f3bae7627bfc257774c3680abaca70a6523cea8e607cb274c4872616e9a323 Updates to: 1. stacked discount member only 2. message display on stacked discount 3. calendar date filter Package ordering https://pointa-status.ketchupdigital.com/incident/856633 Tue, 24 Mar 2026 18:30:55 -0000 https://pointa-status.ketchupdigital.com/incident/856633#df31ffbc5e5129bb4e9df4c6bcce9878287b628f89677796fa95ec7b76bd37d5 Update to resolve issue with package ordering Account release https://pointa-status.ketchupdigital.com/incident/855714 Mon, 23 Mar 2026 19:00:00 -0000 https://pointa-status.ketchupdigital.com/incident/855714#4bd6f10872a2514f7467213893156d699ac32d0575681016a79f17e5376786ea Removing link to reviews Deployment https://pointa-status.ketchupdigital.com/incident/850327 Mon, 16 Mar 2026 10:00:00 -0000 https://pointa-status.ketchupdigital.com/incident/850327#9b075a76cc641fd76705d8d50adc405e2295fa2151689c0a81ad77d0b7f634cd Deployment of corporate rate comparision Website deployment https://pointa-status.ketchupdigital.com/incident/841529 Thu, 05 Mar 2026 16:30:33 -0000 https://pointa-status.ketchupdigital.com/incident/841529#eac7e64ecdcc29853d290db7491772d9f99f4b549dcb48939bd41daf1b9b2685 - Update for price ordering - Update to padding for rooms page - Update to email width - Fix for AMEX not hiding Website deployment https://pointa-status.ketchupdigital.com/incident/839882 Wed, 04 Mar 2026 08:30:00 -0000 https://pointa-status.ketchupdigital.com/incident/839882#a1d9f6e41b98aaaf8495158264c82ddf6e3b27587872540e11afb117e309d51a Updates to: -Multi site payment -Amex Hiding -Changing marketing text -Login Modal Pre arrival email update https://pointa-status.ketchupdigital.com/incident/837790 Mon, 02 Mar 2026 11:00:15 -0000 https://pointa-status.ketchupdigital.com/incident/837790#acc165a5ef9268f001c02c5efacebccb0699cbb0f5b4c00eadfec76f3f823d9c Deployment to resolve issue with pre arrival emails not having full URLs. Deployment of main website https://pointa-status.ketchupdigital.com/incident/832882 Wed, 25 Feb 2026 11:15:39 -0000 https://pointa-status.ketchupdigital.com/incident/832882#ce12147d8ff214f91023b5681fb8acfdf6018246e31f907811abcd0ad67fbef5 Deployment of main website for non alist auto selection when promo rate is available. Hosting environment changes https://pointa-status.ketchupdigital.com/incident/832137 Tue, 24 Feb 2026 16:00:00 -0000 https://pointa-status.ketchupdigital.com/incident/832137#6adcf0ede1b83e3233db2aa34f7c686c7af1463d93173fd307df5978e49a2292 Maintenance completed Hosting environment changes https://pointa-status.ketchupdigital.com/incident/832137 Tue, 24 Feb 2026 12:00:00 -0000 https://pointa-status.ketchupdigital.com/incident/832137#c5487da177ca65a0f5dfa45a0cc77cb96f6ebf4e68446c228f5078357fdfcbe1 Moving Azure Front Door to new subscription. Expect potential DNS and certificate errors.